FAQs
What type of products does Serene Sync offer?
We specialize in wellness products that promote mindfulness and balance, including essential oil diffusers, meditation tools, gratitude journals, planners, shower steamers, and self-care gift sets.
Are your essential oils 100% natural?
Yes, our essential oils are made from 100% pure, natural plant extracts and are free from additives or synthetic ingredients. They're safe for diffusers, massage, and DIY applications.
Do your products make good gifts?
Absolutely! Our planners, shower steamers, jade masks, and essential oil sets are beautifully packaged and make excellent gifts for birthdays, holidays, or self-care moments.
Is everything in your store safe for daily use?
Yes — all of our wellness products are made with safe, high-quality materials. For essential oils, we recommend external use only and a patch test before full use, especially for sensitive skin.
Do you ship internationally?
Currently, we ship across [insert regions or countries you support]. Shipping times and rates vary depending on your location and will be calculated at checkout.
What if I receive a damaged item?
We’re here to help. If your order arrives damaged or defective, please contact us within 7 days of delivery with photos, and we’ll make it right with a replacement or refund.